Meeting the needs of postal companies and couriers
Postal companies and couriers need to ensure that deliveries are fast, reliable and accurate. We provide everything you need for a complete mobile enterprise solution that will streamline your deliveries. This includes both bespoke and off-the-shelf software; a wide selection of mobile hardware; and a wireless infrastructure.
Ultimately, our mobile enterprise solutions will enhance the cost-effectiveness, speed and accuracy of your postal and courier deliveries and related activities.
A key Spirit software module for firms specialising in deliveries is our electronic proof of delivery (ePoD) app. This ensures accurate and reliable tracking and tracing of products and provides a fully automated process that enables items to be delivered quickly and effectively. It also reduces the risks of costly and time-wasting disputes.
Our Field Service app ensures that the right tasks are carried out in the right order or that the right product gets to the right place on time.Another important software app is SOTI’s MobiControl, the UK’s leading EMM platform. This will enable you to control and manage all of your mobile devices remotely, so that you can optimise their effectiveness and the return on your investment.
The right hardware
We can source a wide variety of rugged handheld solutions from leading manufacturers such as Zebra, Getac, Honeywell, Xplore, M3 and Datalogic. We can supply devices such as mobile computers, linear imagers, barcode scanners, personal digital assistants (PDAs), tablets, smartphones and mobile printers. Because these devices are rugged, they are ideal for the demanding environments often encountered by transport and logistics companies.
With our voice technology offerings, we can also boost the efficiency of your inspection and maintenance activities by providing a hands-free environment, which will enable your operators to automatically record their observations as they look around.
The right infrastructure
We have a wide range of wireless infrastructure services and can offer you expert advice on deployment, management and support.
Our services include a detailed radio frequency (RF) site survey, and our team of qualified engineers will carry out the installation. We can also carry out health checks that will pre-empt any degradation in the performance of your wireless Local Area Network (WLAN).
Finally, we provide various options for managing, maintaining and supporting your wireless infrastructure.
The right support
Spirit’s Managed Services provide you with all the support you need for your mobile enterprise. They provide:
• A choice of support packages, tailored to meet your specific needs.
• A highly-personalised service offering, designed to give you peace of mind.
• Access to our highly-trained mobility experts, along with quarterly service reviews.
• A managed helpdesk
• Guaranteed SLAs
• Consultancy and project management
• Business continuity and disaster recovery
• Infrastructure services
• Data storage
• Repair programmes and buffer stock management
• Training services
• Solution review
• End-of-life management
Putting it into practice
We have a range of case studies related to postal couriers, to see the full list of case studies please click here.
One of our clients is Tuffnells Parcel Express, which specialises in next-day deliveries throughout the UK. The company needed an effective device management system to make sure that it could gain the best possible performance and value from its mobile devices. Spirit recommended SOTI’s MobiControl, which has helped Tuffnells’ devices to run more quickly and facilitates their support. Read the case study.
Find out more and request a demo
Why not give us a call on 01928 718800 to discuss your particular needs?