Meeting the needs of retail outlets
Retail outlets need to provide a high level of customer service, underpinned by fast, accurate and reliable processes. We provide everything you need to streamline your retail activities. This includes both bespoke and off-the-shelf software; a wide selection of mobile hardware; a wireless infrastructure; and complete support.
Spirit’s mobile enterprise solutions will enhance the speed and cost-effectiveness of a range of retail operations, improving accuracy whilst also increasing reliability.
We offer a selection of powerful software apps, based on our flagship platform, Mobile Connect™. Our electronic proof of delivery (ePoD) app can prove very useful for tracking and tracing orders from the warehouse right through to the point of delivery. We can also help with warehouse management, including aspects such as stock and asset management and picking and packing. Our Field Service app ensures that the right tasks are carried out in the right order or that the right product gets to the right place on time.
Our Inspections app is ideal for increasing the speed and accuracy of your system for recording quality assurance inspections, by automating many processes and ensuring that all of your inspectors are using the same system.
Another notable software app is SOTI’s MobiControl, the UK’s leading enterprise mobility management (EMM) platform. This will enable you to control and manage all of your mobile devices remotely, so that you can optimise their effectiveness and the return on your investment.
The right hardware
We can source a wide variety of rugged handheld solutions from leading manufacturers such as Zebra, Getac, Honeywell, Xplore, M3 and Datalogic. We can supply devices such as mobile computers, linear imagers, barcode scanners, personal digital assistants (PDAs), tablets, smartphones and mobile printers. Many of these are ideal for use in operations such as electronic Point of Sale activities.
With our voice technology offerings, we can also boost the efficiency of your inspection and maintenance activities by providing a hands-free environment, which will enable your operators to automatically record their observations as they look around.
The right infrastructure
We have a wide range of wireless infrastructure services and can offer you expert advice on their deployment, management and support. Our services include a detailed radio frequency (RF) site survey, and our team of qualified engineers will carry out the installation.
We can also carry out health checks that will pre-empt any degradation in the performance of your wireless Local Area Network (WLAN).
Finally, we provide various options for managing, maintaining and supporting your wireless infrastructure.
The right support
Spirit’s Managed Services provide you with all the support you need for your mobile enterprise. They provide:
• A choice of support packages, tailored to meet your specific needs.
• A highly-personalised service offering, designed to give you peace of mind.
• Access to our highly-trained mobility experts, along with quarterly service reviews.
• A managed helpdesk
• Guaranteed SLAs
• Consultancy and project management
• Business continuity and disaster recovery
• Infrastructure services
• Data storage
• Repair programmes and buffer stock management
• Training services
• Solution review
• End-of-life management
Putting it into practice
We have a range of case studies related to Retail, to see the full case studies please click here.
Selfridges, one of the UK’s most prestigious retail chains, upgraded the devices that it uses at its point-of-sale operations at its London and Manchester stores with the help of Spirit. The imagers were able to provide a high quality performance even when faced with having to scan poor quality barcodes.
Read the case study.
Read the case study.
Read the case study.
View the mini guide
Ten ways to transform your retail operations with a mobile enterprise solution please click here
Find out more and request a demo
Why not give us a call on 01928 718800 to discuss your particular needs?