Spirit Data Capture
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Electronic Proof of Delivery (ePoD) for linen suppliers in hospitality

Our electronic proof of delivery (ePoD) system can make a huge difference to any company that provides linen rental and laundry services for the hospitality industry. Individual items can be barcoded to ensure that they are always returned to the right place and person. Our ePod app will:

  • Provide you with accurate and reliable tracking and tracing of individual items of linen. This is vital in an industry where customer service is paramount.
  • Give you a fully automated, streamlined process that enables the linen to be delivered quickly and effectively.
  • Minimise the risks of costly and time-wasting disputes about the delivery of items, enabling invoices to be raised without unnecessary delays.

This will all help to enhance the efficiency and reliability of your service.

Request a demo

We offer a no-obligation demonstration of our ePoD technology just complete our demo request form and we will get back to you.

How it works

EPOD

Our ePoD app was developed using our flagship software platform, Mobile Connect™. It’s installed on your handheld terminals and the software is hosted in the cloud. The app is device and operating system-agnostic: we can provide versions in Android, iOS and Windows. It comes into force once your van is loaded with the items that are due to be delivered.

The app includes GPS for location and route planning and enables you to configure routes, drivers and vehicles. New jobs can be entered via the system’s dashboard or imported from a file. The dashboard and app can also be customised with your company’s brand, logo and colours.

The dashboard enables customers to see real-time information about the status of their order and also provides you with a range of useful graphs and reports.

A versatile app

The ePoD app can be tailored to meet your specific needs, as it has a range of modules. These include warehousing, vehicle inspections, task management, deliveries, return to depot and customer surveys. You can carry out deliveries and collections on a single drop (collecting and delivering on the same day) or can make delivery only or collection only drops.

Vehicle loading from the warehouse is carried out in accordance with the manifest. The driver carries out a manifest check to confirm that each item has been loaded and also conducts a vehicle safety check. Once a collection is made, the customer’s signature is captured by the handheld device.

In summary, our ePoD App provides you with a streamlined distribution process that ensures that the right items of linen are always delivered to the right place at the right time. For more detailed information about it, please download the datasheet.

Related products and services

As a provider of linen services, you’ll find that the following solutions from Spirit complement our ePod app brilliantly:

Hardware
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We offer a wide array of handheld devices, ranging from mobile computers, smartphones, PDAs and tablets through to mobile printers.

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Enterprise Mobility Management
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SOTI’s MobiControl™ is the UK’s leading EMM platform. It will enable you to control and manage all of your mobile devices remotely, so that you can optimise their effectiveness and the return on your investment.

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Gold Managed Service
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This is our fully managed service support contract. If you report an issue with your devices to us, we’ll either resolve it remotely or log the fault with the manufacturer and give you a completed RMA form to ship the device. We’ll reconfigure the device when it has returned from the manufacturer and ship it back to you - tested, fully charged and ready to deploy.

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Provisioning
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This includes the ‘Gold Build’ configuration and installation of all your equipment and software, in line with your specifications; and service provisioning – the configuration of your mobile devices following repairs.

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On-line Backup Essentials
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We provide a back-up of the hosted server database. The data is backed up every day on a seven-day rolling window.

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Business Continuity Service
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This service provides protection in the event of a disaster. A back-up of the hosted server image is created out of normal business hours every day and stored on a seven-day rolling window. This ensures that the image is restored to the hosted server with minimum downtime if disaster recovery is needed.

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Buffer Stock Management
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We’ll hold stock on your behalf. If you raise the need for a repair or servicing, we’ll send a new, fully configured unit to you so that you’ll receive it by the next working day.

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Data Storage
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We’ll store, archive and configure your data on secure servers, for retrieval as and when required. If you have large volumes of data, we can provide cloud-hosted storage.

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Technical Consultancy & Training
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We offer detailed consultancy and training (onsite or offsite) as required.

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Find out more and request a demo

We offer a no-obligation demonstration of our ePoD technology – just complete our demo request form and we will get back to you. To find out more about our ePoD product offering, click here.

Why not give us a call on 01928 718800 to discuss your particular needs?