The Last Mile of ePoD
Our electronic proof of delivery (ePoD) module has become very popular with companies, including distribution and logistics organisations. However, if you’re a local company that deals in the final stage of delivery by taking over from a nationwide distributor, you’re likely to have special needs – which is why we’ve developed our ePod in the Last Mile software module. This can make the difference between failure and success at such a critical stage of the delivery process.
Read our paper: How ePoD enhances customer satisfaction in the last mile.
Key benefits of our module
Our ePoD in the Last Mile module is designed to:
- Improve the reliability and efficiency of the final stage of the delivery process
- Increase the speed and consistent quality of parcel deliveries
- Enhance the accuracy of delivery data, which increases customer satisfaction
- Reduce manual errors, false claims and customer complaints
- Provide savings on administrative time
Request a demo
We offer a no-obligation demonstration of our ePoD technology just complete our demo request form and we will get back to you.
The nationwide distributor will typically ship a container of parcels to your company for onward delivery to their final destination. You can then use our ePoD in the Last Mile module to scan the parcels into your depot, sort them, and load them onto delivery vans, on a ‘first in, last out’ (FILO) basis. The van driver will follow a pre-determined route to the first destination and will confirm the arrival of the parcel (Deliver, Fail or Card Left). If necessary, photos can be taken of damaged articles or notes can be added to the app. For a ‘Fail’, the driver can state the reason (e.g. due to parcel damage or a closed business). Parcels can also be collected from the customer on an ad hoc or pre-booked basis.
Once the deliveries have finished, the driver returns to the depot. Any failed parcels are scanned back off the van for a further delivery attempt, and any collected parcels can be passed to the main distributor.
ePoD has allowed us to reduce our admin resource by 1/3 and has saved us 2 hours per driver per day in paperwork.
Our drivers save on average 30 minutes a day each.
We now have total visibility of parcels in our care from receipt into our warehouse to the final delivery to the door.